Terms and Conditions – Shoeter.com

1. General Information
These Terms and Conditions govern the use of the online store available at www.shoeter.com. The store is operated by Shoeter, a company specializing in shoe cleaning products. By placing an order through our website, you agree to these Terms and Conditions.

2. Products and Orders
Shoeter.com offers cleaning liquid specifically designed for shoe care. All product descriptions and prices are provided on the website. We reserve the right to update product information and pricing at any time.

3. Prices and Payment
All prices are listed in the local currency and include applicable taxes. Payment can be made securely via the methods available on the checkout page (e.g., credit card, PayPal, etc.).

4. Shipping and Delivery
We deliver products within the territory specified on the website. Shipping costs and estimated delivery times are provided during checkout. Orders are usually processed within 1–2 business days.

5. Right of Withdrawal – 14-Day Return Policy
You have the right to withdraw from the purchase contract within 14 days without giving any reason. The withdrawal period will expire 14 days from the day you receive the product.

To exercise your right of withdrawal, you must inform us by email at contact@shoeter.com or via the contact form on our website. You must return the unused product in its original packaging within 14 days of notifying us.
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

Refunds will be processed within 14 days of receiving the returned product, using the same payment method used for the original transaction.

6. Complaints and Defective Products
If you receive a defective or damaged item, please contact us at contact@shoeter.com within 7 days of delivery. We will arrange for a replacement or a full refund.

7. Personal Data and Privacy
Your personal data is processed in accordance with our Privacy Policy. By using our website and placing an order, you consent to the collection and use of your data as outlined in that policy.

8. Final Provisions
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page and apply to orders placed after the update.

If you have any questions or concerns, please contact us at:

contact@shoeter.com